Guest Information

Ellenville Regional Hospital

Welcome to All Our Patient Visitors

Supporting Healing Through Family and Connection

 

At Ellenville Regional Hospital, we recognize that the presence of family, friends, and loved ones plays an important role in the healing process. We welcome visitors and are committed to creating a safe, respectful, and supportive environment for all who enter our facility.

To ensure the well-being of our patients, staff, and community, we ask that all visitors follow our current visitation hours and guidelines. Your cooperation helps us maintain a comfortable and secure environment for everyone.

 

Ellenville Regional Hospital does not restrict, limit, or deny visitation privileges based on race, ethnicity, language, national origin, socioeconomic status, mental or physical ability, religion, sex, sexual orientation, or gender identity or expression. We are dedicated to ensuring equal and compassionate care for all individuals.

 

For the comfort of our observant visitors, the Shabbos Room is open and available for use during your time at the hospital.

 

Please note: To protect patient privacy and comply with HIPAA regulations, photography, audio recording, and video recording are strictly prohibited anywhere on the hospital campus.

 

For the most up-to-date visitation hours or if you have questions about our visitor policy, please call us at 845-647-6400.

 

Thank you for helping us create a welcoming and respectful environment for our patients and their families.

 

Food Services

Cafeteria Hours for Visitors and Guests

Visitors are welcome to enjoy freshly prepared meals at our hospital cafeteria, located on the main level of the facility. We offer a variety of breakfast and lunch options in a clean, friendly environment.

 

Cafeteria Hours (Weekdays):
Breakfast: 8:00 AM – 11:00 AM
Lunch: 12:00 PM – 2:00 PM

 

Our menu features a selection of hot meals, sandwiches, salads, snacks, and beverages. Whether you’re here for a short visit or spending extended time with a loved one, we invite you to take a break and enjoy a meal with us.

 

For added convenience, individuals may browse menu options, place orders, and pay using the Local by Toast app—making mealtime simple, flexible, and contact-friendly.

 


 

Visitation Policy

This visitation policy is designed to foster a supportive and compassionate environment for patients, their families, and friends, while also respecting each patient’s right to privacy in accordance with their individual preferences and requests.

 

Policy/Procedure.

  • Visitors under the age of twelve (12) are discouraged.
  • No visitors who are ill with respiratory or influenza-like symptoms should be allowed in patient care
    areas.
  • If an extenuating circumstance exists, the Nursing Supervisor can make an exception (i.e. such as the case
    with end of life care).
 

Emergency Department – One visitor may accompany patient to the treatment area. Minors may have a parent or guardian at the bedside.

 

Inpatient and Sub-Acute Units – Visiting hours are between 12:30pm and 8:30pm Maximum of two visitors during a visiting period.

 

Ambulatory Surgery – Visitor/support person can accompany the patient through registration; a visitor to wait in the lobby area per social distancing requirements and as room capacity allows. 

 

Once at the Hospital

  • Visitors are registered at Patient Registration
  • Once registered, visitors may be escorted by a staff member to the patient’s room.
  • Visitors should remain in the patient’s room throughout the visit except as directed by hospital staff to leave.
 
 

What makes ERH different?

We are conveniently and centrally positioned in an area that has both a significant year-round population and a large influx of summer residents. Our extended community benefit from our absolute commitment to providing consistently excellent quality of care and a warm and comforting experience for our patients and their families.

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A Culture of Clinical Excellence

Ellenville Regional Hospital provides award-winning treatment, leading edge diagnostic equipment, award winning clinical pharmacy services, and staff who offer the most up-to-date training – because we are a teaching hospital – and because we have specialist providers available who our patients can access here on our campus, saving at least a 30 mile journey in many cases.

A Unique Patient Experience

The ERH patient experience is quite unlike most other hospitals, large or small. Staff are passionate about healing, helping and caring. Our facilities are state of the art. Our ability to respond and save lives is among the finest in the state. We love what we do, practice what we preach, and work exceptionally well as a team. When you need us, we’re here for you 24/7, and we are proud to serve as your hospital family.

Patient Stories

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How may we assist you? Find a doctor. Request an appointment. Obtain medical information. Make a donation. Contact Ellenville Regional Hospital for all your health care needs, to schedule a tour.

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