Patient Care
Planning

Every patient is important, and your comfort is our concern

patient-servicces

Compassionate Coordination from Admission to Recovery

At Ellenville Regional Hospital, we believe that every patient matters, and your well-being is our top priority. Our Patient Care Planning Program—also known as Case Management—ensures that your care is personalized, well-coordinated, and centered around your individual needs and preferences.

Whether you are receiving care as an inpatient, outpatient, or through our Emergency Department, our Case Management Team is here to guide and support you every step of the way.

What We Do

Our experienced Case Managers serve as your care advocates, working to streamline communication, remove barriers, and ensure you have everything you need for a successful recovery.

We will:

Our Commitment to Continuity of Care

ERH is deeply committed to continuity and quality of care. We work to ensure that all members of your care team—both inside and outside the hospital—are on the same page. Our goal is to help you heal and regain your independence while you’re here, and to support your continued recovery once you return home.

We don’t just treat you as a patient—we partner with you to make the best possible decisions for your long-term health and well-being.


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Our Services

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Ellenville

 


Innovation

Since implementing the athenaOne system in February 2017, ERH has streamlined all aspects of the hospital’s…
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Collaboration

Our focus is on narrowing the wide variation in treatment for patients with chronic pain.
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Award-Winning Care

We are continually improving the outcomes for our inpatients through our Swing Bed Outcomes Improvement…
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Patient Testimonials

“I was given the most upmost respect here, and I truly appreciate the professionalism that this hospital served me. I couldn’t be any happier with the nurses and the doctors. At first when arriving I was not impressed due to being brought in by an ambulance. and when I got there, they couldn’t put me in a room, so from the stretcher they put me into the waiting room, were from there I felt as if I was going to be there forever and possibly forgotten, but luckily I was not and I feel this was the fastest hospital visit i have ever had. i felt safe and welcomed. Thank you!

Samantha Boutell
“Ellenville Hospital is fast without a long wait. I went in for a infection procedure of removal. I waited for about 10 minutes and I was in a room. The staff are fast, professional, and listen to what was wrong with me and the reason for coming. The nurses and Dr was professional and caring. I strongly recommend going there for issues regarding your health.

Frankie McCallops
“I cannot say enough good things about the care I received from the staff at Ellenville Hospital over the past week. I was injured, unable to move my leg. Jennifer and Gloria were EXCEPTIONAL in helping me with getting an appointment quickly, to figuring out my insurance issues I was having. They really went above and beyond their jobs to take excellent care of me. Dr.Dhawan was very good at explaining everything that was going on. He is very kind and compassionate.”
katie brown
“On 8/11 at 2am, we brought our 2 year old for asthma concerns. We were stressed and hesitant since we were not from the area. From beginning to end the front desk, nurse and PA were all so pleasant, and professional making the experience comforting. Our baby was quickly treated, felt better and had good night sleep after. Thanks to the whole team from the bottom of my heart.

Jon

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Emergency Department
Award Winning
Emergency Department