ED WAIT TIME

Visitation

Ellenville Regional Hospital wants patients to have the support of their family and friends while they are in the hospital recovering from an illness. We welcome visitation and keeping safety of our patients and staff in mind, the current visitation policy has been amended.

Effective September 27, 2021, all visitors that are scheduled for visitation must be vaccinated and show proof of vaccination at arrival with appropriate identification. Exceptions will be granted on case-by-case basis for End-of-Life, Pediatric and Special Needs Patients requiring a support person. All forms of vaccination proof including New York State Excelsior Pass will be acceptable. The visiting hours are as follows:

Emergency Department – Family and visitors allowed under extenuating circumstances. Minors may have a parent or guardian at bedside.

Inpatient and Sub-Acute Units – Visitation hours: 11:00am to 12:30pm and 6:30pm – 7:30pm. One scheduled visitor per patient allowed at a time.

Ambulatory Surgery – Visitor/support person can accompany patient through registration; visitor to wait in the lobby area per social distancing requirements and as room capacity allows. Masks worn at all times.

Setting Up Visitation – Family members must call 647-6400 ext. 240 to schedule a visitation appointment. Staff will ask screening questions to ensure the safety of all and remind visitors that they must be vaccinated to visit their loved one and bring proof of COVID 19 vaccination.

Once at the Hospital – Visitors screened by Registration Staff as per COVID 19 protocols. Visitors asked for proof of vaccination. Visitors escorted by a staff member to the patient’s room.

Visitors are requested to remain in the patient’s room throughout the visit except as directed by hospital staff to leave.

We thank you for your understanding and cooperation.

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For everyone’s safety and as per CDC guidelines, it is MANDATORY TO KEEP YOUR MASK ON AT ALL TIMES at Ellenville Regional Hospital EVEN IF FULLY VACCINATED.

Please note at this time Ellenville Regional Hospital is not offering COVID-19 Vaccines.

If you are interested in getting your COVID-19 Vaccine, use the link below to find a vaccine site:

https://www.vaccines.gov/search/

Outpatient COVID-19 Testing is available at ERH by Appointment Only.

You must have a prescription to get tested. Patients with a prescription can:

Fax 845-647-4039 or Email: erhlab@erhny.org

Pre-Operative Testing: Every Friday, 7am-12pm

Symptomatic Testing: Monday-Friday, 11am-12pm

Asymptomatic Testing (For travel, work, etc): Monday-Friday 7am-12pm

Please call (845) 647 – 6400 ext. 269 to schedule your appointment.

IMPORTANT INFORMATION

Anyone seeking a COVID-19 test must have a script from their primary care provider.

Those who do not have a primary care provider should contact the Ulster County COVID-19 hotline at 845-443-8888

Testing at ERH performed by appointment ONLY.

CALL (845) 647 – 6400 ext. 269

COVID RESOURCES

Ulster County Department of Health
https://ulstercountyny.gov/coronavirus
New York State Department of Health
https://www.health.ny.gov/diseases/communicable/coronavirus/
Center for Disease Control
https://www.cdc.gov/coronavirus/2019-ncov/index.html
World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Coronavirus Prevention Update
https://erhny.org/Ellenville Regional Rural Health Network Coronavirus Prevention Update (w Signs & Symptoms).pdf

Ellenville Regional Hospital (ERH) takes the health and safety of our patients, staff and community very seriously. There are confirmed cases of Coronavirus (COVID-19) in New York so we want to assure you that measures are in place for protection. ERH’s Providers, Infection Control and Clinical Operations have been actively coordinating protocols with Ulster County and New York State Department of Health.

CDC guidance states that the virus is spread from person-to-person exposure between people who are in close contact with one another, within about 6 feet, and through respiratory droplets from an infected person coughing or sneezing. Symptoms include fever, cough, and difficulty breathing.

The overall risk of serious illness from COVID-19 is low. Most patients with infection will experience mild upper respiratory symptoms including fever and cough. Those at greatest risk are the elderly and those with existing chronic medical conditions such as COPD, diabetes, and cardiovascular disease. Children who have been infected seem to experience mild upper respiratory illness or no illness at all.

ERH can administer COVID-19 testing if directed by the DOH. The tests are sent out to Wadsworth Laboratory in Albany. All clinical staff are trained to follow isolation procedures to protect themselves and the patients.

If you think you've been exposed to Coronavirus, please CALL OUR EMERGENCY DEPARTMENT FIRST @ (845) 647 – 6400 ext. 264 before coming to the hospital.

You can also call NYS CORONAVIRUS INFORMATION HOTLINE @ 1-888-364-3065 for more information.

SIGNS & SYMPTOMS

No Symptoms - If you have recently traveled to an affected area or have been exposed to infected individuals, but are not sick, DOH has asked that you to stay home on self-isolation which will likely last 14 days. Please notify your provider and the DOH and follow instructions.
Mild Symptoms - If you have flu-like symptoms and do not have shortness of breath, please stay home to protect yourself and your community. Contact your doctor to discuss your symptoms and decide the best course of action.
Severe Symptoms- If you are feeling severely ill, and are having trouble breathing, please get yourself to our ED (make sure to call us at (845) 647 – 6400 ext. 264 to alert us). If unable to do so, please call 911. Alert the 911 dispatcher of any risks you may have for the Coronavirus including travel in the last 14 days, or close contact with someone who has tested positive to have the virus.

Protect yourself. Avoid touching your face, eyes, nose or mouth with unwashed hands, stay home when you’re sick, cover your cough or sneeze with a tissue and discard, clean frequently touched objects, and wash your hands often with soap and water for at least 20 seconds. Good hygiene is critical.

We will keep you updated on any new developments on COVID-19 as new information becomes available.

RESOURCES

Ulster County Department of Health
https://ulstercountyny.gov/coronavirus
New York State Department of Health
https://www.health.ny.gov/diseases/communicable/coronavirus/
Center for Disease Control
https://www.cdc.gov/coronavirus/2019-ncov/index.html
World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

NYS CORONAVIRUS INFORMATION HOTLINE: 1-888-364-3065

Certificate of Recognition by NRHRC

June 2019: ERH was recognized by the NRHRC, under cooperative agreement for the Department of Health and Human Services, Health Resources and Services Administration, Federal Office of Rural Policy for demonstrating innovation in behavioral and mental health initiatives. The initiative addressed the hospital’s MAX project. The MAX project, focused on the opiate use epidemic, changes the process of how Emergency Department (ED) providers and staff manage care for patients who present to the ED repeatedly seeking opioid treatment for chronic pain management. The initiative has produced impactful results. There has been an 84% reduction in ED visits by the patients followed, with a 97% reduction in the administration of opioids to these patients.

FIND A DOCTOR OR CALL

845.647.6400

ext. ext. 264

Others Awards

AUGUST 2019:Received Silver Award from the American Heart Association for our ED. Highest recognition awarded in the Hudson Valley area.

August 2018: national recognition by the National Healthcare Quality Conference National Rural Health Resource Center for our work with opiate reduction. We are one of onl...

May 2019: Intalere Healthcare Achievement Award- the top winner in the category of Quality/Patient Care Delivery and/or Patient Satisfaction, which recognizes members who ...

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