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Pay Your Bill

How to Pay Your Bill

How to contact us

The Patient Finance office is open Monday – Friday, from 8am to 5pm. If you have any questions related to your bill, please call us at (845) 210-4930.

Not all costs are covered by insurance. Depending on your insurance benefits, you may have out-of- pocket expenses such as co-pays and deductibles that Ellenville Regional Hospital will bill you for if you did not pay at the time of service. We provide a multitude of ways to pay for these expenses, which are listed below.

Please note that you may also receive a bill for professional services, such as those provided by the Emergency Room, Anesthesiologist, Radiologist, Cardiologist, or a Specialty Services provider. These bills would be separate from the hospital bill.

Receive Immediate Notice of Your Balance by Email

When you provide a valid email address and phone number, you are automatically enrolled in this convenient feature. This will allow you pay your bill from the comfort of your own home. As soon as we receive the explanation of benefits from your insurance company, the email notice of your bill will be sent to you.

Pay Online through QuickPay

Hospital statements that you receive in the mail now come with a QuickPay code printed on them that allow you to make a partial or full payment online, whenever you want, through your computer or mobile device. This code can be entered at https://www.quickpayportal.com. If your statement does not have a code or you had previously discarded your bill, please reach out to us at (845) 210-4930 and we can provide you a new QuickPay code.

Set-up a Payment Plan

Whether you are uninsured or have a high out-of-pocket expense, Ellenville Regional Hospital will work with you. Call our Patient Finance office at (845) 210-4930 to set up a flexible 0% interest monthly plan to make paying for your care manageable for you and your budget.

Additional Options:

  • Our Patient Finance Representatives are available from 8am-4pm to take credit card payments over the phone.
  •  You may mail your payment in by check.
  • You can stop by the Patient Finance Office on the lower level of the hospital between 8am-4pm to make a payment by check, cash, money order, or credit card (VISA, Mastercard, Discover,
    American Express). You may also pay at the Registration window on the main floor 24/7.

We are here to Help

Our staff sees themselves as advocates for our patients. We can act as a liaison between you and your provider, and the Hospital and your insurance company. We want to ease the financial burden for our patients. We are always courteous and believe that it is our job to be kind, understanding and put ourselves in your shoes.

If you have Financial Hardship

For those who cannot afford to pay all or part of their hospital bill, Ellenville Regional Hospital has a Financial Assistance Program that pay provide a partial or full reduction of your bills at our facility. We would much rather you apply for the help you need, rather than have to turn your bill over to a collection agency. Please do not hesitate to ask for help. If you do not have any insurance, are unable to pay for services and would like to see if you qualify, please visit our Financial Assistance Program page for more information, or contact our Financial Assistance Counselor at (845) 647-6400 ext. 322.

Bilingual Staff

We have staff members fluent in English/Spanish, or we can help you access the Language Line Interpretation service.

Important information about paying for your care at Ellenville Regional Hospital

Ellenville Regional Hospital is a participating provider in many health plans and networks. You can find our most current list of the plans in which we participate with on our Participating Health Plans page. Some health plans use smaller networks for certain products they offer, so it is important to check whether we participate in all of a health plan’s products.

It is also important for you to know that the physician services you receive in the hospital are not included in the hospital’s charges. Physicians who provide services at the hospital may be independent voluntary physicians or they may be employed by the hospital. Physicians bill for their services separately and may or may not participate in the same health plans as the hospital. You should check with the physician arranging your hospital services to determine which plans that physician participates in. Ellenville Regional Hospital contracts with a number of physician groups, such as anesthesiologists, radiologists, pathologists, emergency room providers to provide services at the hospital. Contact information for the physician groups the hospital has contracted with is available on our Contract Providers page. You should contact these groups directly to find out which health plans they participate in.

You should also check with the physician arranging for your hospital services to determine whether the services of any other physicians will be required for your care. Your physician can provide you with the name, practice name, mailing address, and telephone number of any physicians whose services may be needed. Your physician will also be able to tell you whether the services of any physicians employed or contracted by Ellenville Regional Hospital are likely to be needed, such as anesthesiologists, radiologists, and pathologists. Contact information for these physicians is available here. You should contact these groups directly to find out which health plans they participate in.

Hospitals are required by law to make available information about their standard charges for the items and services they provide. This information is available here or by contacting the Patient Finance department at (845) 210-4930.

If you do not have health insurance, you may be eligible for assistance in paying your hospital bills. You may contact our Financial Assistance Counselor at (845) 647-6400 ext. 322. For more information on financial assistance, you can also visit our Financial Assistance Program page.

Ellenville Regional Hospital standard charges

*This information regarding charges does not provide a quote or guarantee of actual charges. Charges are the same for all patients, but out of pocket responsibility will vary based on your insurance coverage.

The average charges by DRG in this table is a representation of the average charges for inpatients grouped by DRG. Ellenville Regional Hospital is a Critical Access Hospital and is not reimbursed based on DRGs. This table provides an estimation of charges but does not correlate to reimbursement or patient responsibility. If you have questions regarding charges or patient responsibility we encourage you to contact us at (845) 210-4930.

Ellenville Regional Hospital standard charges

  • Download List of Standard charges download csv download pdf
  • Download MS-DRG Average Standard charges download csv download pdf

Ellenville Regional Hospital participating health plans

Download our Participating Insurance List for the most current list of insurance plans that the hospital accepts.  Please note that participation in a plan is not a guarantee of coverage. If you ever have any questions regarding coverage, please refer to your insurance plan.

Ellenville Regional Hospital participating health plans

Hudson Valley Radiologists, P.C.
2678 South Rd. Suite 202
Poughkeepsie, NY 12601
www.hvrads.com
(845) 454-8500

Emergency Medical Associates
3 Century Drive
Parsippany, NJ 07054
(973) 740-0607

Middletown Medical
111 Maltese Dr.
Middletown, NY 10940
(845) 342-4774

North American Partners in Anesthesia, LLP (“NAPA”) Customer Service
PO Box 725
Melville, NY 11747
(888) 240-1793

Orange Pathology Services, PC
PO Box 569
Suffern, NY 10901

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