Guest Information

Welcome to All Our Patient Visitors

Hospital Visitation Policy

Ellenville Regional Hospital wants patients to have the support of their family and friends while they are in the hospital recovering from an illness. We welcome visitation and keeping the safety of our patients and staff in mind, the current visitation policy has been amended.

Effective March 14, 2022, all visitors must be either vaccinated and show proof of vaccination at arrival with appropriate identification or show results of a negative COVID 19 test completed within 72 hours of the scheduled visit. Exceptions will be granted on a case-by-case basis for End-of-Life, Pediatric, and Special Needs Patients requiring a support person. All forms of vaccination proof including the New York State Excelsior Pass will be acceptable. The visiting hours are as follows:

Emergency Department – One family member or a visitor allowed. Minors may have a parent or guardian at the bedside.

Inpatient and Sub-Acute Units – Visitation hours: 11:00am to 1:30pm and 6:00pm – 8:00pm. One scheduled visitor per patient is allowed at a time.

Ambulatory Surgery – Visitor/support person can accompany the patient through registration; a visitor to wait in the lobby area per social distancing requirements and as room capacity allows. Masks worn at all times.

Setting Up Visitation – Family or visitors must call 647-6400 ext. 240 to schedule a visitation appointment. Staff will ask screening questions to ensure the safety of all and remind visitors that they must be vaccinated, bring proof of vaccination, or provide proof of a negative COVID-19 test completed within 72 hours of the scheduled visit at arrival.

Once at the Hospital – Visitors are screened by Registration Staff as per COVID 19 protocols. Visitors are asked for proof of vaccination or proof of a negative COVID-19 test completed within 72 hours of the scheduled visit. Visitors escorted by a staff member to the patient’s room.

Visitors are requested to remain in the patient’s room throughout the visit except as directed by hospital staff to leave. Masks are mandatory.

We thank you for your understanding and cooperation. Throughout this long pandemic, our staff continues to take care of patients and provide expert and compassionate care. We respectfully request that you recognize these dedicated professions and treat them with dignity and respect.

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